Real people. Real support.

USA Express is run by Ari and Claire, based in the Philippines. We personally source authentic finds from the USA and deliver them to your doorstep with care.

LET'S GET IN
TOUCH

Questions, requests, or help with an order?
We’d love to hear from you.
Our main support email support@usaexpress.ph

SEND US A MESSAGE

Your information is safe with us.

WAYS TO REACH US

We usually reply within 1–2 business days.
Primary Support (Recommended) support@usaexpress.ph
Orders orders@usaexpress.ph
Returns returns@usaexpress.ph
Request an Item requests@usaexpress.ph
General Inquiries hello@usaexpress.ph
All emails go to the same friendly team. We’re here to help!

WHAT CAN WE HELP WITH?

GENERAL QUESTIONS

Get answers about our products, shipping, and more.

ORDER SUPPORT

Track your order, check status, or update your delivery details.

REQUEST AN ITEM

Can't find it in our shop? We'll try to source it for you from the USA!

RETURNS & REFUNDS

Need to return something? We'll guide you through the process.

LOOKING FOR SOMETHING SPECIFIC?

We're happy to help you find it!

Just send us a request and we'll take care of the rest.

REQUEST AN ITEM READ FAQ