Privacy Policy

Depending on how you use USA Express, we may collect information such as:
·       
Your name

·       
Email address

·       
Mobile number

·       
Billing and shipping address

·       
Order details and purchase history

·       
Payment-related information processed through
our payment providers

·       
Account information, if you create a customer
account

·       
Product requests submitted through our Request
an Item form

·       
Messages, questions, photos, videos, or other
information you send to customer support

·       
Marketing preferences and email-subscription
information

·       
Technical information such as IP address,
browser type, device information, cookies, and website activity

We may use your personal information to:
·       
Process, fulfill, and deliver orders

·       
Provide order confirmations, tracking
information, and customer support

·       
Process returns, refunds, store credits, and
other approved order resolutions

·       
Respond to questions, requests, and Request an
Item submissions

·       
Create and manage customer accounts

·       
Operate, maintain, secure, and improve our
website and services

·       
Prevent fraud, misuse, security incidents, and
unauthorized activity

·       
Understand how customers use the store and
improve the shopping experience

·       
Send marketing emails, USA Drop announcements,
new-arrival notices, or promotions when you have chosen to receive them

·       
Comply with applicable legal, regulatory, tax,
accounting, or law-enforcement requirements

USA Express does not need to store your full payment-card
details in order to operate the store. Payments may be processed by Shopify
and/or approved third-party payment providers that support methods such as
GCash, Maya, credit cards, debit cards, bank transfers, or other payment
options made available at checkout.

Those providers may collect and process payment information
under their own privacy policies and security practices.

Our online store is powered by Shopify. We may also use
trusted third-party providers to help us operate USA Express, including
services for payments, email marketing, analytics, website hosting, fraud
prevention, shipping, customer support, reviews, back-in-stock notifications,
and other store functionality.

We share personal information with service providers only to
the extent reasonably necessary for them to perform services for USA Express or
where otherwise permitted or required by law.

When you place an order, we may share the information
required to deliver your package with couriers, logistics providers, and
delivery partners. This may include your name, delivery address, mobile number,
and relevant shipment information.

If you join our mailing list or otherwise choose to receive
marketing communications, we may send you updates about USA Drops, new
arrivals, promotions, product availability, and other USA Express news.

You may unsubscribe from marketing emails at any time by
using the unsubscribe link in the message or contacting us. Unsubscribing from
marketing messages does not prevent us from sending necessary transactional
messages about your orders or account.

USA Express and our service providers may use cookies and
similar technologies to keep the website functioning, remember preferences,
understand website usage, improve performance, support analytics, and help
provide relevant marketing.

Your browser may allow you to limit or block cookies. Some
website features may not function properly if certain cookies are disabled.

We may disclose personal information when reasonably
necessary to:

·       
Process payments and fulfill orders

·       
Deliver packages

·       
Operate the store through Shopify and approved
service providers

·       
Provide customer support and requested services

·       
Detect or prevent fraud, abuse, security
threats, or illegal activity

·       
Comply with legal obligations, court orders,
government requests, or regulatory requirements

·       
Protect the rights, property, safety, or
legitimate interests of USA Express, our customers, or others
·       
Complete a business transaction such as a sale,
merger, financing, restructuring, or transfer of business assets, subject to
applicable law

Because USA Express uses international technology and
service providers, personal information may be processed or stored in countries
outside the Philippines. When this occurs, we use service providers and
arrangements intended to provide appropriate protection for personal data.

We retain personal information only for as long as
reasonably necessary for the purposes described in this policy, including
fulfilling orders, providing customer support, maintaining business and tax
records, resolving disputes, preventing fraud, and complying with legal
obligations.

Retention periods may differ depending on the type of
information and why it is being processed.

Your privacy informWe use reasonable administrative, technical, and
organizational measures designed to protect personal information. However, no
website, internet transmission, or electronic storage system can be guaranteed
to be completely secure.

Customers should also protect their account credentials and
avoid sharing passwords, verification codes, or other sensitive information
with others.ation goes here.

Subject to applicable law, you may have rights relating to
your personal information, including the right to be informed about how it is
processed, request access or correction, object to or restrict certain
processing, withdraw consent where processing is based on consent, request
deletion or blocking in appropriate circumstances, and raise a complaint
regarding the handling of your personal information.

To make a privacy-related request, contact us using the
information below. We may need to verify your identity before completing
certain requests.

USA Express is not intended to knowingly collect personal information directly from young children without appropriate authorization. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

Our website may contain links to third-party websites,
retailers, social-media platforms, payment providers, or other services. USA
Express is not responsible for the privacy practices of third parties. We
encourage you to review their privacy policies when you visit or use their
services.

We may update this Privacy Policy from time to time to
reflect changes in our services, technology, business practices, or legal
requirements. When we make changes, we may update the 'Last updated' date shown
on this page.

Privacy Questions or Requests

Email:
support@usaexpress.ph

Please include enough information for us to understand
your request and, where necessary, verify your identity.